Welcome! Optima Behavioral Health (OBH) is one of Virginia's largest and most experienced behavioral managed care organizations, with over 25 years experience and nearly 4,700 providers across the state. We have customized provider networks that are carefully selected, fully credentialed, and designed to provide geographically accessible, barrier-free and clinically appropriate care. Learn more about OBH.
This site provides resources that will be important keys to your success with OBH. If you are in need of information or resources that are not available here, please contact Provider Services at 1-800-648-8420.
Introducing Provider Connection!
Check claims status, verify member benefits, and view remits and reports online. Registration is open for all behavioral health providers and office staff.
Want to sign up for Direct Deposit?
Complete the EFT Enrollment Form.
Provider Credentialing
OBH accepts online applications from the Council for Affordable Quality Healthcare (CAQH). After the CAQH application has been completed (with all supporting documentation attached), please complete and return the OBH Credentialing Packet to initiate the credentialing process.
Provider Changes and Updates
Please notify us of any/all changes (relocation, joining additional practice, leaving a practice, etc...) 30 days in advance to avoid an interruption in referrals and payments.
Provider Newsletter
Frequently Used Forms
Conveniently download forms most commonly used by your office (Confidential Exchange of information form, claims reconsideration request, PHQ-9 Quick Depression Assessment, etc...)
Other Provider Resources
Clinical Guidelines
Guideline Updates
The following Behavioral Health Guidelines have been reviewed, revised, or contain updated information:
- Adult Depression Medication Management
- Child and Adolescent Antidepressant Medication Management
- Attention Deficit Hyperactivity Disorder
- Screening and Brief Intervention for Alcohol Use
- Guideline for Monitoring Clients on Atypical Antipsychotics And Management of Metabolic Effects
- Guideline on Opioid Management of Chronic Non-Cancer Pain
- Schizophrenia
These and other clinical guidelines are available online.
Access the Clinical Guidelines page.
If you would like a printed copy of these guidelines, or have questions, comments or suggestions about the guidelines, please contact 757-552-8852 or 1-866-425-5257.
Your input is critical to helping our members achieve the best state of behavioral health possible. Please provide your feedback to OBHProviders@sentara.com.