Who We Are

Optima Behavioral Health is one of Virginia's largest and most experienced behavioral managed care organizations. With over 15 years experience and over 700,000 members1, Optima Behavioral Health has developed personal knowledge of Virginia's populations, regional travel patterns, provider communities and local practice standards. To learn more about Optima Behavioral Health, click an item of interest:
Our full array of services includes:
  • Innovative managed behavioral health care programs designed to ensure the delivery of quality, clinically appropriate and cost-effective care for our members
  • Employee Assistance Programs (integrated with behavioral heath management or stand-alone programs)
  • Administrative support in the form of claims adjudication, reimbursement, utilization and quality improvement programs, measurement and reporting
Clients and members benefit in a number of ways from Optima Behavioral Health's proven ability to administer behavioral health care programs.
  • An established leader in managed behavioral health care for over 15 years
  • A comprehensive care management system
  • Customized provider networks that are carefully selected, fully credentialed and designed to provide geographically accessible, barrier-free and clinically appropriate care
  • Extensive experience in providing a flexible and customized approach
  • Collaboratively working with other medical insurance vendors
  • Ensuring only the highest quality of care for our patients
  • A history of successful contract implementation and contract transition
  • State-of-the-art reporting and monitoring capabilities
  • A consistently high member satisfaction rating on annual member surveys
  • Proven success working with public and private sector employers
  • Assessment and referral services available 24 hours a day, seven days a week, by calling our toll-free number
  • An established quality improvement program
  • Superior cost management for our clients 
 
1 Optima Behavioral Health Key Financial Indicators Report, July 2006