Contact Us

Member of an Optima Health or Sentara health plan? 
 
Member Services:
757- 552-7174
1-800-648-8420, Toll Free
1-800-828-1140, TTD Relay Station, Toll Free
Fax: 757-552-7316, 
1-888-576-9675, Fax, Toll Free

Provider and/or an EAP Affiliate Provider?

Provider Services:
757-552-7174
1-800-648-8420, Toll Free
Email Provider Services: OBHproviders@sentara.com
Email EAP: EAP@Sentara.com 
 

Provider Services EDI Information

Setup and implementation of 835 EFT/ERA transactions
Email: cbhunt@sentara.com
757-252-8049

 
Existing provider/vendor with questions related to 837 (claims submission)
Email the EDI Team: editeam@sentara.com
757-687-6422 


Electronic payments or remittance questions
Email: acmorgan@sentara.com
757-252-8055 

 
Not  a member?
757-552-7174
1-800-648-8420, Toll Free
1-800-828-1140, TTD Relay Station, Toll Free
757-552-7176, Fax
1-888-576-9675, Fax, Toll Free