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Member of an Optima Health or Sentara health plan? Member Services: 757- 552-7174 1-800-648-8420, Toll Free 1-800-828-1140, TTD Relay Station, Toll Free Fax: 757-552-7316, 1-888-576-9675, Fax, Toll Free
Provider and/or an EAP Affiliate Provider?
Provider Services: 757-552-7174 1-800-648-8420, Toll Free Email Provider Services: OBHproviders@sentara.com Email EAP: EAP@Sentara.com
Provider Services EDI Information
Setup and implementation of 835 EFT/ERA transactions Email: cbhunt@sentara.com 757-252-8049
Existing provider/vendor with questions related to 837 (claims submission) Email the EDI Team: editeam@sentara.com 757-687-6422
Electronic payments or remittance questions Email: acmorgan@sentara.com 757-252-8055
Not a member? 757-552-7174 1-800-648-8420, Toll Free 1-800-828-1140, TTD Relay Station, Toll Free 757-552-7176, Fax 1-888-576-9675, Fax, Toll Free
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