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Description of the Employee Assistance Program (EAP)
Optima Employee Assistance Program understands an employee's personal issues may affect job performance and with effective intervention and counseling most employees return to satisfactory productivity.
What is the EAP? EAP is a confidential short term, solution focused counseling and education program staffed by licensed, behavioral health counselors. The program is designed to assist employees with concerns such as marital conflict, parenting problems, depression, alcohol and/or drug dependence.
What the EAP Does Managed and operated by an interdisciplinary team of behavioral health professionals, the program works with a broad range of behavioral health professionals' management expertise, within the Optima Behavioral Health (OBH) staff itself and the larger OBH provider network. Utilizing these resources, EAP offers Management and Leadership training and consultation, program monitoring and evaluation and statistical reports, which provide management with business information and also protect employee confidentiality mandated by State and Federal law.
What the EAP Offers Employees
- Confidential, short term solution focused counseling
- Licensed, experienced and credentialed behavioral health counselors
- On site initial Employee Orientations
- 24/7 telephonic access to EAP
- Day and Evening appointments available
- A strong network of providers in multiple locations
- Coordination with the behavioral health benefit, when appropriate
- Professional and life skills training and education resources
- Program informational material for employees
The Advantage of the Optima EAP Program
The Optima Employee Assistance Program was developed to assist employers who wanted treatment and intervention in addition to the broad services provided through their behavioral health benefit contract.
OBH, a subsidiary of Optima Health, has an established track record in the provision of behavioral health services to more than 314,000 members throughout the Commonwealth of Virginia for more than fifteen years.
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